Kaltura is trying to prove it is no longer a slow-growth video infrastructure company. Management has repositioned the business as the "Agentic Digital Experience Company," and the AI pipeline now includes more than 500 opportunities worth an estimated $17 million in potential contract value. FY2026 guidance calls for total revenue of $183.0 million to $185.0 million and positive adjusted EBITDA.

One thing worth flagging: the company's core retention metric has not turned yet. Net dollar retention fell to 95% in Q1 2026 and 96% in Q2, down from 101% and 103% in prior periods, and the company's Media and Telecom revenue line has posted year-over-year declines every quarter for over a year. Whether AI product adoption can convert into sustained revenue growth before retention erodes further is the question this Dossier tracks. This Dossier lays out what would resolve each question, and why neither is settled by the public record alone.

Sources and Methods

Dossiers are built from primary documents: SEC filings, earnings call and investor day transcripts, management presentations, press releases, and trade press. We also work the channels where product and operating problems surface before they reach an earnings call, including App Store, Google Play, and Trustpilot reviews, and structured sentiment research on Reddit Answers. Equity analyst commentary is used to map where the sell side disagrees and is treated as opinion, not evidence.

The Intelligence Council is editorially independent. No company reviews a Dossier before publication.

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